Cloud Engineer

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose.

Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here.

We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence.

Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co. 

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.  

There are some great things happening at GB as we move through a period of exciting period of transformation and growth. And, we want YOU to be a part of it all! 

A Cloud Engineer vacancy has become available within our Infrastructure team, that is responsible for the analysis, development, engagement and management of information systems and technology resources to implement, support, and enhance corporate, claims management and technology requirements across the enterprise. 

Reporting to the Head of Technical Services, you will develop and support the migration efforts from an acquired organisational entity into Gallagher cloud-based solutions, and support our cloud environments in accordance with industry best practices & company security guidelines. Key to this role is strong domain knowledge in cloud implementation, working knowledge of current IT and systems technologies and standards to meet the needs of the business and our clients. 

This is a are unique opportunity to broaden your existing skillset whilst working with a range of stakeholders.  

• Lead & elicit requirements from business and technical stakeholders that will achieve the best fit design for the engagement;  
• Implement and support Azure Services and PaaS technologies including but not limited to Dynamics 365 Finance & Operations and Lifecycle Services, Office365, Azure DevOps Pipelines, Azure App Services, Storage Accounts, Azure SQL and Logic Apps, Azure Monitor, Log Analytics, Azure AD Service Principals; 
• Change and make improvements to PaaS resources using Azure DevOps and Infra-as-Code (Terraform); 
• Local lead and co-ordination of cloud development activities (across the full SDLC) between relevant stakeholders and technical resources – both internal and external; 
• Model a range of solution options; associated with requirements and strategic drivers, with estimation and analysis of cost versus benefit for each alternative resulting in robust solution concepts and recommendations; 
• Periodically collaborate to develop and implement operational improvements; 
• Leverage experience with cloud native tools to review metrics and monitor the health / utilisation of our cloud services. 

• Relevant tertiary and practical qualifications; 

• Significant experience as a technology professional with demonstrable ability to integrate and manage medium to large scale IT Cloud estates; 

• Demonstrated experience with distributed systems design, maintenance and troubleshooting;  

• Practical experience with debugging and optimising code, as well as automation;  

• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of cross-functional stakeholders; 

• Exceptional time management and organisational skills, with the ability work independently and to competing priorities;  

• A strong sense of team and collaboration;  

• A resilient attitude. 

To be considered for this opportunity you must have right to live and work in Australia when applying. 

Unsolicited agency applicants will not be considered for this position. 

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. 

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.