APS 2 Production Support Officer

Great opportunity to work as a APS2 Production Support Officer with one of our key Federal Government client in Darwin! 

• Assignment anticipated duration is up to 12 months contract + Potential Extension
• $39.44 Per Hour
• Location: Darwin
• Working Arrangements: 100% in office
• Anticipated Working Hours: Monday - Friday (Regular Business Hours)
• Ideal Start date: ASAP
• Work Rights: Australian Citizen

 Job purposeHelp to provide a secure, responsive and efficient passport service through the professional delivery of back of house functions. Ensure that physical applications enter systems in an accurate and timely manner. Conduct other administrative duties to ensure appropriate storage and disposal of applications. Our Ideal Candidates 

• MUST be an Australian citizen to be eligible
• Strong data entry skills
• High attention to detail
• Excellent customer service and communication skills
• Ability to analyse numerical and written information
• Ability to do repetitive tasks on a daily basis
• Reliable and adaptable to respond to changes in workloads and priorities

Key Duties

• Management and distribution of high volume of mail and correspondence
• Perform high speed and accurate data entry, document preparation, scanning, personalisation, crop, document/photo exceptions re-work
• Analyse paper-based passport applications to online forms (as required)
• Provide various administrative support in relation to and prior to the issue of Australian travel documents, with guidance as required.
• Assist in the travel document production workflow, i.e.: ensure data quality prior to the issue of Australian travel documents.
• Undertake Quality Assurance of travel document application forms prior to print of travel documents.
• Meet deadlines, required work outputs and performance expectations in line with departments Performance Frameworks.
• Apply attention to detail, accuracy and produce high quality work in line with the Departments quality thresholds.

Please note: Officers will be trained across a variety of duties and are expected to be flexible and adaptable to meet operational requirements. Some tasks may be repetitive or involve physical activity.

This is a great opportunity to contribute to a nationally significant organisation that values diversity and inclusion, and offers flexible work arrangements.To submit your application, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact ***************@hudson.com, quoting Ref No 245195.

For all contract and temporary roles, please note the pay rate is inclusive of mandatory 25% casual loading