Service Booking Consultant

WHO ARE WE? WHY JOIN US?

The Pickerings Group has a wide representation throughout the Northern Territory and regional Queensland, it is no accident that the Pickerings Group is ranked in the top 20 private companies in Queensland, the top 500 private companies in Australia and is one of the top 4 private automotive groups in the Nation.

Our centralised Group Customer Service Booking Call Centre is located in Townsville and services our Group from Darwin to the Sunshine Coast. 

An exciting career opportunity exists for a motivated customer focused individual to join our dynamic customer service team. 

THE ROLE - This is a Full Time role and a pathway to your career in Automotive

The role of the Customer Service Consultant is the primary point of contact for all dealership customers, providing a high level of service and administration support to all customer focused departments. Our Customer Service team process a high volume of phone service bookings via our Dealer Management System whilst ensuring efficient and accurate data entry. Successful Customer Service Consultants display strong phone communication skills to ensure a high level of customer service to all customers of The Pickering Group.

SO WHAT ARE WE LOOKING FOR IN YOU?

The successful applicant will be able to demonstrate

• High level of phone/computer communication skills
• Previous experience in administration and customer service;
• Excellent phone manner and passion for providing customers with an outstanding experience;
• Positive and motivated
• High level of attention to detail 
• Enjoys a great Morning Tea with lots of laughs - email us directly if you got this far to receive your invite. 
• Ability to work between Monday to Friday between the hours of 8am to 5:00pm

APPLY NOW:

All applications will be held in strict confidence to apply please click Apply for this Job or send your application via email to: **********@pickerings.com.au 

Only shortlisted applicants will be contacted