Transport Operations Manager

About us

CRL Express is a proudly family-owned and operated business, specialising in logistics services across Australia. We are committed to delivering tailored, solution-focused services with reliability and care. Our offerings include Road Freight, 3PL (Warehousing & Distribution), National Linehaul Services, Rail Freight, Air Freight, and Contract Logistics (Taxi Trucks).

Job tasks and responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way

• Lead and manage a Transport Operation Team

• Improve operational management systems, processes and best practices

• Ensuring full compliance with Transport, Chain of responsibility and WHS legislation requirements resulting in a safe work environment for all stakeholders

• Plan linehaul units and allocate to drivers or contractors

• Fulfill reports on vehicle Maintenace, fuel, incidents and other cost related reports required

• Formulate strategic and operational objectives

• Examine financial data and use them to improve profitability

• Perform quality controls and monitor production KPIs

• Recruit, train and supervise staff

• Explore opportunities to improve service level in the most cost-efficient way

• Find ways to increase quality of customer service

Skills and experience

To be successful in this role, you will need to demonstrate the following:

• Knowledge of optimisation processes

• Knowledge of the business levers, processes, structures and finance

• Good knowledge of Operations processes and related technology

• Proven track record of continuous improvement

• Ability to realise concepts in a can-do mentality.

• Understands communication requirements in a multi-cultural environment.

• Proven experience and knowledge in effective training, coaching and people management practices, including leadership development

• Professional certification or equivalent level of experience

• Minimum five years of people management experience, preferably gained from an Operations role

• Ability to confidently lead, drive outcomes and develop diverse high-performance teams

• Understanding of operational drivers, cost control and operational budgeting

Benefits

• Great working environment

• Supportive Leadership Team

• Growth Opportunities

Please Note: We will not accept unsolicited CVs from recruitment agencies/third parties, and we will not be liable or responsible for any fees or costs associated with unsolicited CVs sent directly to line managers. Successful applicants are subject to a pre-employment medical and drug & alcohol screen. CRL Express is an Equal Opportunity Employer, and we encourage men and women of all ages and Australian Aboriginal and Torres Strait Islander people to apply.