Risk and Compliance Officer

Centacare, an Agency of the Catholic Archdiocese of Brisbane, is a values-based organisation, committed to providing services to the entire community, regardless of religion, circumstance, ethnicity, economic situation, age, gender or ability. Centacare has a workforce of more than 3000 and operates in many locations, supporting tens of thousands of people each year.    Join us in making a positive difference! Centacare is seeking a proactive and knowledgeable Risk and Compliance Officer to join our Quality, Risk and Governance Unit (QRGU). This is a pivotal role where youll collaborate with operational teams across the organisation to strengthen risk and compliance practices and help embed our Quality, Risk and Governance Framework.    What you will be doing:

• Support service delivery teams by developing and reviewing policies and procedures that balance operational needs with regulatory requirements.
• Prepare for and support external audits and accreditation processes.
• Maintain accurate and up-to-date risk, compliance, and obligations registers.
• Assist in managing privacy and information release requests.
• Contribute to governance initiatives that drive service excellence and client safety.
• Provide mentoring and practical guidance to colleagues on risk and compliance matters.

  What you will bring:

• Strong understanding of governance, risk management, and compliance systems.
• Confidence in providing advice and coaching to operational teams.
• Exceptional organisational and analytical skills, with a detail-focused mindset.
• Experience or knowledge of the community services sector—including disability, aged care, family services, or early education—will be highly regarded.
• Degree in law, health, social science or related field (highly regarded).
• Strong knowledge of NDIS Quality and Safeguarding Framework, Aged Care Quality Standards, and Human Services Quality Framework.
• Proven ability to work collaboratively and sensitively with clients, families, and guardians.
• Committed to achieving positive outcomes for clients with diverse and complex needs.
• Excellent organisational, time management, and decision-making skills.
• Proficient in Microsoft Office (PowerPoint, Excel, Word).
• Ability to obtain a drivers licence, Blue Card, NDIS Clearance, criminal history check, and work rights in Australia.

At Centacare, youll find more than just a job—youll find a purpose. We offer our team:

• Opportunity to maximise take-home pay through salary packaging benefits of up to $18,550.
• Q Leave entitlement.
• Work within a large, well-established organisation offering career progression pathways.
• A values-driven workplace with a clear social impact.
• A strong leadership team that encourages innovation and professional development.
• Flexible work options, including a hybrid work model.
• A collaborative and inclusive culture focused on quality, client outcomes, and continuous improvement.

Apply Now    If you are a performance-focused professional who thrives in complex environments and you are passionate about ensuring excellence in service delivery - we want to hear from you. To apply, please submit your resume and a cover letter addressing the key requirements of the role or for a confidential discussion, contact Janine Taylor on *************@bne.centacare.net.au    Centacare is committed to diversity and inclusion and welcomes applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and people from culturally and linguistically diverse communities. Join us in building a stronger, safer, and more connected community.