General Manager

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General Manager – Queensland & Northern Territory

We are a growing early learning organisation which prioritises quality education and care for our children, their families and the communities in which we serve. We invest in our people and have our values – Connection | Communication | Consideration at the heart of all we do.

At Journey Early Learning, the safety and well-being of every child is our top priority. We ensure every child every day is safe, secure and protected. We are united through Journey’s Commitment to Safeguarding Children and adhere to our See, Act, Tell framework. This framework empowers us to actively uphold and advocate for the rights and voices of children, focusing on the prevention, recognition, and response to abuse, neglect, and harm.

We are seeking an inspirational and strategic General Manager to lead operations for our Queensland and Northern Territory network of Early Learning centres.

Reporting to the Head of Centre Quality, you will lead, manage and mentor a team of Performance Managers; this critical leadership role will be the driving force behind operational excellence, centre performance and child safeguarding practices, outcomes across the state and territory.

Based in Brisbane, this role offers a hybrid work model with approximately two days per week visiting centres and the remaining days working flexibly from home or the office. Travel to the Northern Territory and regional Queensland is likely every 4–6 weeks with flexibility to choose what works best for you.

All travel costs are covered to support these requirements and the package includes a generous car allowance.

• Lead, coach, and develop a team of Qld/NT Performance Managers.
• Translate strategy into action, ensuring alignment with KPIs and quality outcomes.
• Drive centre performance across occupancy, staffing efficiency, budget, and compliance.
• Embed consistent systems and platforms (CCMS, Line Leader, Monday.com, 1place, story park).
• Champion safeguarding and child safety practices in collaboration with our Safeguarding Team.
• Work collaboratively across People, Pedagogy, Finance, and Operations to lift centre performance holistically.
• Support new centre openings and quality embedding pre- and post-90 days.
• Be regularly present in centres, mentoring and inspiring Centre Leadership Teams.

You will be an experienced senior leader with a deep and credible history in early childhood education who enjoys realising a strategic vision through engaging collaboration. To make this role a success you will:

• Have previous experience in a similar role within Early Childhood Education.
• Be an inspirational leader with strong multi-site operational experience (10+ years preferred).
• Have a deep understanding of the National Quality Framework and safeguarding requirements.
• Have a proven track record of coaching and developing high-performing leaders.
• Be financially astute with strong planning, reporting, and performance tracking skills.
• Be tech-savvy and experienced with platforms such as Qikkids, Monday.com, and CRM/HRIS tools.
• A collaborative influencer who thrives on continuous improvement.

If the above resonates with you and you would like to know more – apply now.

Discover where your leadership can make a lasting difference and become part of an inspired team shaping the future of early childhood education with Journey Early Learning – Where it all begins.