Protocol Support Officer

Job description Agency Department of the Chief Minister and Cabinet Work unit Protocol Northern Territory Job title Protocol Support Officer Designation Administrative Officer 4 Job type Full time Duration Fixed to 06/10/2025 Salary $75,091 - $85,611 Location Darwin Position number 5159 RTF 321701 Closing 07/05/2025 Contact officer Evelyn Lewis, Operations Manager on 08 8999 6241 or evelyn.lewis@nt.gov.au About the agency https://cmc.nt.gov.au/ Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=321701 APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY QUALIFICATIONS. Information for applicants - inclusion and diversity and Special Measures recruitment plans The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website. Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE website. Primary objective To enable the delivery of hospitality and ceremonial activities through the provision of quality service delivery and support. Context statement Protocol NT plays a key role in enhancing the reputation of the Northern Territory and its stakeholders through facilitating the interaction of Northern Territory Government officials with a broad range of local, national, and international protocol and ceremonial requirements. The Protocol NT team often work extended hours, including weekends and evenings to support the arranged activities. Key duties and responsibilities 1. Coordinate and manage the procurement of goods and services i.e., event beverage requirements, official gifts, flags, laundry services, framing and engraving services, floral arrangements, and general office requirements. 2. The physical set up and pack down of official receptions and other key events as directed. 3. Co-ordination of the delivery and movement of goods and other items, which involves some heavy lifting. 4. Assist with the successful delivery of events through working with external hospitality staff to ensure service excellence. 5. Day to day management of the ministerial gifts register ensuring declared gifts are registered in a timely manner with attention to detail. 6. Provide high quality administrative services in a confidential environment with changing priorities. 7. Preparation of monthly finance, stock management and other task related reporting requirements. 8. Provide information and advice to ministerial staff and the public relating to Protocol NT activities. Selection criteria Essential 1. Proven experience in hospitality or event management and the capacity to perform physical work involving lifting and bending daily during non-standard business hours including after work and during weekends. 2. Excellent organisational skills with a demonstrated ability to successfully manage multiple projects while working under tight timeframes in a fast-paced environment. 3. High level computer literacy and well-developed written and oral communication skills. 4. A self-motivated individual who can remain calm in high-pressure situations with the ability to work as part of a small team. 5. A demonstrated work history of reliability, punctuality and able to prioritise their workload to execute tasks in an efficient and timely manner. 6. Sound knowledge and appreciation of the role and purpose of Protocol NT with a proven ability to maintain confidentiality and able to work with discretion. 7. A demonstrated knowledge of government procurement guidelines and practices, and experience in financial processing and reporting. 8. Sound level of understanding of the diversity of cultures and ethnic backgrounds. 9. Hold a current First Aid certificate and a Responsible Service of Alcohol certificate.